Welcome to the official website of the Diabetes, Thyroid & Hormone Center of the Treasure Coast (referred to herein as “Tcendo,” “the Center,” “we,” “us,” or “our”). We are proud to provide specialized endocrine care to our neighbors in Port St. Lucie and the surrounding Treasure Coast community.

By accessing or using our website located at https://tcendo.com (the “Site”), or by engaging with our digital services, including our Book a Consultation portal, you agree to be bound by the following Terms and Conditions. These terms are designed to ensure a safe, transparent, and professional experience for all our users.

1. Not a Substitute for Medical Advice

The most important term of this agreement is understanding the nature of the information provided here. The content on tcendo.com including text, graphics, images, and information on pages like Diabetes Management or Thyroid Care is for educational and informational purposes only.

The Site does not provide medical advice, diagnosis, or treatment. While we strive to keep information updated with the latest 2026 medical standards, the field of endocrinology is constantly evolving. Nothing on this site should be used to self diagnose or to replace a consultation with a qualified healthcare professional like Dr. Ahmet Ergin. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.

2. Emergency Situations

If you think you may have a medical emergency, call 911 or your local emergency services immediately. Do not rely on this website or our digital communication channels (such as contact forms or email) for urgent medical needs. Our digital platforms are monitored during standard business hours at our 1400 Goldtree Dr STE 103, Port St. Lucie, FL 34952 location and are not intended for crisis intervention.

3. Use of Site and Intellectual Property

The “Diabetes, Thyroid & Hormone Center of the Treasure Coast” name, the Tcendo logo, and all original content (including our humanized service descriptions and blog posts) are the intellectual property of our center.

• Limited License: You are granted a non exclusive, non transferable, revocable license to access the Site for personal, non commercial use.
• Prohibited Acts: You may not scrape, copy, redistribute, or “mirror” our content for commercial purposes without express written consent.
• Accuracy of Information: While we aim for 100% accuracy, we do not warrant that all descriptions or technical details regarding CGM monitoring or Thyroid RFA are free from occasional typographical errors or updates in medical protocol.

4. Digital Communication and Patient Privacy

We value the privacy of our Port St. Lucie patients. However, please be aware of the following regarding digital interactions:

• Standard Contact Forms: Information sent via standard “Contact Us” forms on the web is not always encrypted. Avoid sending sensitive personal health information (PHI) through these forms.
• Patient Portal: For secure communication regarding your specific treatment, lab results, or A1C control, please use our designated, HIPAA compliant patient portal.
• No Doctor Patient Relationship: Using this Site or sending us an email does not, by itself, create a formal doctor patient relationship. Such a relationship is only established after an initial consultation and the signing of formal intake documents at our clinic.

5. Appointment Scheduling and Cancellations

When you use our Book a Consultation feature, you are requesting an appointment at our Port St. Lucie office.

• Confirmation: A request is not a confirmed appointment until our staff contacts you and verifies the time slot.
• Cancellation Policy: We value your time and the time of our other patients. We require at least 24 hours’ notice for any cancellations. Failure to provide notice may result in a “No Show” fee, which helps us maintain our commitment to providing accessible care to the Treasure Coast.

6. Third Party Links

For your convenience, our Site may link to external resources such as the American Diabetes Association or manufacturers of Eversense 365 technology. We do not control, endorse, or take responsibility for the content or privacy practices of these third party sites. Your use of external links is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by Florida law, the Diabetes, Thyroid & Hormone Center of the Treasure Coast and its employees (including Dr. Ahmet Ergin) shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this Site. This includes, but is not limited to, reliance on any information obtained from the Site that results in mistakes, omissions, or interruptions.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action or proceeding related to your access to, or use of, the Site shall be instituted in a state or federal court in St. Lucie County, Florida.

9. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. As we expand our services in Port St. Lucie or adopt new technologies, we will update this page accordingly. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

10. Detailed Website Disclaimer

The following serves as our “General Disclaimer” for all users:

Informational Accuracy

The information regarding hormone therapy, insulin resistance, and thyroid nodules is provided as a public service. While Dr. Ergin is a board certified specialist, the information here is generalized. Each individual’s medical history is unique, and “normal ranges” for one patient may not be “optimal” for another.

Endorsements

Reference to any specific commercial products, processes, or services by trade name, trademark, or manufacturer (e.g., Dexcom, Abbott, or Medtronic) does not necessarily constitute or imply an endorsement or recommendation by Tcendo.

11. User Feedback and Reviews

We appreciate feedback from our community. However, by posting comments or submitting reviews to our digital platforms, you grant us a perpetual, royalty free license to use that feedback for marketing and quality improvement purposes. We reserve the right to remove any content that is defamatory, offensive, or violates HIPAA privacy standards.

12. Accessibility Commitment

Tcendo is committed to ensuring that our digital presence is accessible to everyone, including individuals with disabilities. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) to ensure our Site is navigable for all members of the Treasure Coast community.

13. Security of the Site

We implement reasonable security measures to protect the Site; however, we cannot guarantee that the Site will be 100% free from viruses, “spam” attacks, or unauthorized third party access. We encourage users to use updated antivirus software when browsing any medical website.

14. Contacting Us About These Terms

If you have any questions regarding these Terms and Conditions, or if you need to discuss a specific concern regarding your experience on our website, please reach out to us:

Diabetes, Thyroid & Hormone Center of the Treasure Coast 1400 Goldtree Dr STE 103, Port St. Lucie, FL 34952 Phone: 772 398 7814 Email: info@tcendo.com

15. Conclusion and Acceptance

By using tcendo.com, you acknowledge that you have read, understood, and agreed to these 15 sections of our Terms and Conditions. We are honored to be your choice for endocrine care in Port St. Lucie, and we look forward to helping you achieve your health goals.